Shipment processing time: All orders are processed within 2-3 business days. Orders may be shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout depending on your location. Shipping is FREE with all subscriptions. Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses: Enkare Nyrobi ships to addresses within Canada and the United States.
Shipment confirmation & Order tracking: You will receive a Shipment Confirmation email once your order has shipped containing your order information and delivery date.
Customs, Duties and Taxes: Enkare Nyrobi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: Enkare Nyrobi is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us the shipment carrier to file a claim. Please save all packaging material and damaged goods before filing a claim. International Shipping Policy We currently do not ship outside Canada and the U.S.A.